Case study · Healthcare
MediQ
A multimodal clinic companion for clinicians and patients.
- Product
- MediQ
- Service
- Experience design and development
- Sector
- Healthcare
- Built by
- Wow Labz
At a glance
What it handles
Clinical conversation and uploaded images in the same session, rather than a chatbot bolted beside a viewer.
It connects to the record systems a clinic already runs on.
Discussion of a case surfaces likely diagnoses and courses of treatment rather than returning a single answer.
Built for a working clinic, and used by medical students revising protocols and diagnostic methodology.
The brief
A clinic is not a demo environment
Most medical AI is built for the interesting part: given a case, produce a diagnosis. A working clinic spends most of its day elsewhere — booking, records, coordination — and a tool that only does the interesting part adds another window to a day already full of them.
The other problem is shape. Medicine is not a single-turn question. A clinician reasons through a scenario, revises as information arrives, and weighs several possibilities at once. An assistant that returns one confident answer is answering a question nobody asked.
Designed for the whole clinic day, not the diagnostic moment inside it.
The build
Multimodal because medicine is
A clinical question frequently arrives with an image attached. Handling text and imaging in the same session is what lets a conversation about a case actually reference the case, instead of a clinician narrating what they are looking at into a text box.
The second design decision is the conversational shape. Scenario based conversations that surface likely diagnoses and courses of treatment match how clinical reasoning actually runs — provisional, plural, revised as things arrive.
That shape turned out to have a second audience. The same scenario-driven discussion of protocols and diagnostic methodology makes MediQ a study tool for medical students, which was a consequence of the design rather than a separate build.
What it does
Three jobs in one assistant
Appointments and coordination
The administrative surface of a clinic handled in the same place as the clinical one, so the tool earns its window.
EHR integration
Connected to existing record systems, which is the difference between an assistant that knows the patient and one that has to be told.
Scenario based reasoning
Conversations that surface likely diagnoses and courses of treatment, holding multiple possibilities rather than collapsing to one.
Stack
What it was built with
Questions
MediQ, answered
What is MediQ?
A multimodal assistant for the medical domain, designed for a working clinic. It handles appointments, integrates with EHR systems, and holds scenario based conversations that surface likely diagnoses and courses of treatment.
What does multimodal mean here?
It handles more than text. Clinical conversation and uploaded medical images live in the same session, so a discussion about a case can reference the imaging directly.
Does it replace a clinician's judgement?
No. It surfaces likely diagnoses and possible courses of treatment as part of a scenario based conversation — plural and provisional by design, for a clinician to weigh rather than to accept.
Who else uses it?
Medical students. The same scenario-driven discussion of protocols and diagnostic methodology makes it usable as a revision tool, which came out of the design rather than being built separately.
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