Case study · Social impact
KanhaOne
Delegation and collaboration for an organisation spread across 130 countries.
- Client
- Kanha Foundation
- Service
- UI and UX design, project management
- Sector
- Social impact
- Scale
- 10,000+ people, 130 countries
At a glance
The coordination problem
The organisation KanhaOne coordinates, by its own count.
Distribution at that spread makes informal coordination impossible.
Task tracking, scheduling, monitoring, delegation and collaboration in one place.
Coordination without the reporting lines a company would rely on.
The brief
Coordinating 10,000 people who do not report to anyone
The Kanha Foundation is over 10,000 people strong across 130 countries. Organisations that size normally coordinate through management hierarchy, and a spiritual organisation largely does not have one to lean on.
What is left is delegation that has to be legible without authority behind it. Someone needs to see what has been asked, who picked it up, what is late and what is finished — across every timezone at once, with no assumption that anyone is available at any given hour.
Without a hierarchy to enforce follow-through, visibility is the only mechanism left.
The build
Intuitive, because training 10,000 people is not an option
The requirement the Foundation stated was a more intuitive solution, and at this scale that is a hard constraint rather than a preference. You cannot run onboarding for 10,000 volunteers across 130 countries; the tool has to be learnable by looking at it.
That is why the engagement was UI and UX design led, with project management alongside. The functional list — tracking, scheduling, monitoring, delegation, collaboration — is not unusual. Making it comprehensible to a globally distributed, non-corporate, multilingual user base is the actual work.
The outcome the Foundation reports is that delegation and collaboration are easier than before, and the organisation operates more smoothly.
What it does
Delegation made visible
Tasks, tracked and scheduled
Task management, tracking, scheduling and monitoring, so a commitment made in one country is visible to the person depending on it in another.
Delegation
Handing work on is the core action rather than a secondary feature, because in a volunteer organisation almost everything is delegated.
Collaboration
The platform makes delegation and collaboration easier than before, which is the stated measure the Foundation used.
Stack
What it was built with
Questions
KanhaOne, answered
What is KanhaOne?
A task management platform Wow Labz designed for the Kanha Foundation, covering task tracking, scheduling, monitoring, delegation and collaboration.
How large is the organisation using it?
Over 10,000 people, spread across 130 countries.
What made it difficult?
Scale without hierarchy. A spiritual organisation coordinates largely without corporate reporting lines, so delegation has to be visible rather than enforced, and the tool has to be intuitive enough that 10,000 distributed volunteers can use it without training.
What did Wow Labz do?
UI design, UX design and project management.
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